Live Chat Alternative pricing
Talk with people. Grow your business.
Need more ? Check Professional or Enterprise plans.
Growing Business
For companies with biggersites and more visitors
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250 Minutes of Talk Time
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Unlimited Message
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Working Hours
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Caller GPS Location
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Unlimited Simultaneous Calls
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Call Recording
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3 Months Call History
Small Business
For companies with smallto medium sized audiences.
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120 Minutes of Talk Time
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Unlimited Messages
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Working Hours
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Caller GPS Location
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Phone Hyperlink
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10 Simultaneous Calls
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Call Recording
Starter Business
For companies with smallsized audiences.
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60 Minutes of Talk Time
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Unlimited Messages
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Working Hours
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Caller GPS Location
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3 Simultaneous Calls
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Phone Hyperlink
Free to Try
For exploring, testing,and education.
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15 Minutes of Talk Time
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Unlimited Messages
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Phone Hyperlink
Professional III
For companies with biggersites and more visitors
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2000 Minutes of Talk Time
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Unlimited Message
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Working Hours
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Caller GPS Location
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Phone Hyperlink
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Call Recording
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3 Months Call History
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Unlimited Simultaneous Calls
Professional II
For companies with biggersites and more visitors
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1000 Minutes of Talk Time
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Offline Message
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Working Hours
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Caller GPS Location
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Phone Hyperlink
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Call Recording
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3 Months Call History
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Unlimited Simultaneous Calls
Professional I
For companies with biggersites and more visitors
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500 Minutes of Talk Time
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Offline Message
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Working Hours
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Caller GPS Location
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Phone Hyperlink
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Call Recording
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3 Months Call History
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Unlimited Simultaneous Calls
Enterprise III
For companies with biggersites and more visitors
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16000 Minutes of Talk Time
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Offline Message
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Working Hours
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Caller GPS Location
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Phone Hyperlink
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Call Recording
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3 Months Call History
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Unlimited Simultaneous Calls
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SIP / SIP Trunking
Enterprise II
For companies with biggersites and more visitors
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8000 Minutes of Talk Time
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Offline Message
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Working Hours
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Caller GPS Location
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Phone Hyperlink
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Call Recording
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3 Months Call History
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Unlimited Simultaneous Calls
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SIP / SIP Trunking
Enterprise I
For companies with biggersites and more visitors
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4000 Minutes of Talk Time
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Offline Message
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Working Hours
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Caller GPS Location
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Phone Hyperlink
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Call Recording
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3 Months Call History
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Unlimited Simultaneous Calls
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SIP / SIP Trunking
Start FREE OF CHARGE with the Free to Try plan, then become a premium member and get even more!
30,000+ companies use the Live Chat Alternative for growth
Starter
Professional
Enterprise
Pricing (all prices are in USD)
Price / month (billed monthly)
from $11
from $52
from $304
CALLS
Call Minutes per Month
The available monthly minutes per plan. At the start of each month the minutes count in your account resets corresponding to the pricing plan you've chosen. Contact us if you need any additional information regarding plan upgrades.
Up to 250 min
Up to 2,000 min
Up to 16,000 min
Free Calls
Customers can call you on your existing company telephone numbers free of charge from anywhere in the world..
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International Calls
Calls from any country in the world are free for the customers. We do not apply additional charges to your pricing plan based on call locations.
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Supported Phones
We support all US and EU telephone numbers and telecom operators. We also support all major telecom operators in the rest of the world.
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Working Hours
Set the time when your company is able to handle calls. Outside of Working Hours customers can use the Send us a Message button and you will get inquiries on your email. This way you are serving your customers 24/7.
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GPS caller location
See the exact location of the caller during the time of the call.
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MESSAGES
Message Form
Allows customers to send inquiries which are received on your email (you can choose which one).
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Ticket Form
Receive messages as tickets after working hours on your email.
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File Attachments
Allows customers to attach files and documents to the message / ticket form.
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Work Scheduler
Set working hours when your company is available to take calls to ensure no calls are missed.
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After hour message form
Messages left when there is no one to take the call will automatically be sent to your email box.
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STATS AND REPORTS
Dashboard
A fast overview of the most important indicators.
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Basic call statistics
Gives a clear overview about the received calls.
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Basic message statistics
Gives a clear overview about the received messages.
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Interactive reports
You can click on messages or calls to see the related customer geographic location.
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Custom reports
Create custom reports based on the criteria you chose.
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On-demand call reporting
You may switch on to receive an email report containing details about the call including currently viewed page, call recording, call duration, geographic location, etc.
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Call response time
Information about the average amount of time it takes to answer.
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ENGAGEMENT
Eye-catcher
Get more calls and inquiries by capturing customer’s attention with a colorful eye-catcher.
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Flashing icon
An interactive animated icon that turns website visitors into customers.
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SECURITY
256-bit SSL secure connection
The data transmission is securely encrypted by the SSL encrypted protocol.
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Datacenter in EU or US
Your data is hosted in the USA or in the EU in compliance with the data protection requirements (GDPR).
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Trusted domains
Protects your Live Chat Alternative widget from being added to unauthorized domains.
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Banned visitor
You can block visitors, report abuse or suspicious behavior.
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Automatic protection
You will benefit from our learning algorithm that combines behavioral information and the power of the network to automatically block dubious users.
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GDPR
Fully compliant with EU GDPR regulations.
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US privacy shield
Maximum data security has been applied according to the US privacy shield data protection policy.
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CUSTOMIZATION
Widget translation
The Live Chat Alternative widget is translated into 23 languages.
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Admin panel languages
Choose out of 16 different languages to operate with.
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Themes
Choose between modern and classic themes to make it fit your website design.
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MANAGEMENT
Log in management
Create multiple users and provide access based on the employee position in the company.
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User roles
You can assign administrative privileges to certain users only.
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INTEGRATIONS
Plugins
We provide a number of plugins to integrate into your website with a click.
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Telephone hyperlink
Allows you to attach the Live Chat Alternative's button functionality to your own design.
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Phone hyperlink for email
Convert your telephone number in your email signature into a clickable link will allow it to call you free of charge from any location of the world.
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Message hyperlink
Allows you to attach the send us a message button functionality to any element on your website.
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PRODUCT SUPPORT
24/7 support
Email and ticket support, 24/5 phone support
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Key account manager
You will be assigned to a dedicated account manager who will be responsible for the success of your company regarding the live chat alternative usage.
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Software engineer support
Our software engineers will be available if there is a necessity for assistance regarding implementation and integration with your current software environment.
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PAYMENT METHODS
Credit & Debit card payments
We support Credit and Debit card payments. You can input the required information in your account's Administrative Panel.
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PayPal
If you prefer you can use your PayPal account to pay.
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Yearly PO & invoicing
As an alternative method of paying with your credit or debit card, you can pay an annual invoice via bank transfer.
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Archives
Call History
Easily track your call history and see who called you, when you called you and where they called from.
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Call Recordings
listen to your calls again to capture details you may have missed or forgotten. Also, suitable for training and team-building exercises.
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Frequently Asked Questions
How can I pay?
We accept credit and debit cards Visa, MasterCard, American Express, Discover, JCB Diners Club, China UnionPay. You can also pay via PayPal. Once you start with the Live Chat Alternative free trial you will be able to choose your payment method.
Are there any additional costs?
Nope! Our live chat has no extra cost. When you subscribe for the paid membership you will not be charged more than your fixed monthly fee.
Can I use Live Chat Alternative on several websites?
Yes, you can add our online chat to multiple websites. You can control all the website widgets from a single account.
What telephone numbers I can use?
There is no need for new telephone numbers to use our service. You can go with the ones you already own. Just choose on which one to receive the calls.
Is there a free trial?
Other traditional live chats offer a free trial which is for a limited time. We are even better! You can add our live chat to your website for free with no limitations. The Live Chat Alternative app can be used for free, so you can test and see the effect for your business.
Is this the best free live chat app for my website?
Our free live chat software is tailored to match the needs of different companies. See what types of businesses benefit from our live chat system.
How much numbers can I add?
You can add as many as you like. As long as you have available minutes in your plan, you will receive calls to all designated telephone numbers.
Is it a toll-free number replacement?
We are even better. While toll-free numbers are restricted to specific countries, our service offers international free calls for your customers.
Got more questions?
Contact us if you have more questions. We are always happy to help!
Purchasing traditional LiveChat software will uncover hidden costs like chat agents’ salaries and others. In differentiation to it, Live Chat Alternative utilizes your existing telephone lines to increase your sales volume without making changes in your staff’s daily routine and without the necessity of hiring new people.