Communicate with your customers.
Guide them to buy more.
The live connection between you and your website visitors is the best approach to convert them into buyers. With the Live Chat Alternative you show your website users that you care and that you are there for them when they need your advice regarding their purchase which decreases bounce rates.
When customers are treated well they are more willing to make bigger orders and more likely to return to your shop in the future.
When offering advises with the Live Chat Alternative you make it easier for your customers to buy more. Well-treated customers make bigger orders!
Traditional live chat software offers automation of the sale services, but in the same time drags you further and further away from your customers and what they really need. This is arguably a good thing in the very competitive retail industry.
Engaging your online shop customers personally with Live Chat Alternative shows your dedication. Customers will surely appreciate it.
Online retailers that use the Live Chat Alternative report that it is irreplaceable helper when it comes down to up-sells and cross-sells. Experienced sales persons can easily determine what the caller values and quickly find the best approach to persuade them to buy more. The service is also a reliable solution for high-end products. It increases the click-through rates exponentially.
Using Live Chat Alternative on your online shop results in more profitable sales.
The Live Chat Alternative is compatible with all eCommerce Platforms. You can easily install it on your online shop without special technical skills. Once the software is installed, you and your employees can start working with it immediately. This is possible as the Live Chat Alternative does not require any training and does not change the way you work. You can use your already existing phone numbers to receive the inbound customer calls.
Most of the internet users have already had negative experience with chat software solutions where they ask a question and the only reply they get is an automated pre-defined message. Many online shoppers wait 2 – 3 minutes for an answer and when they do not receive it, they just go and order from another online shop. Never let that happen to your online shop with the Live Chat Alternative.
Purchasing traditional LiveChat software will uncover hidden costs like chat agents’ salaries and others. In differentiation to it, Live Chat Alternative utilizes your existing telephone lines to increase your sales volume without making changes in your staff’s daily routine and without the necessity of hiring new people.