The company is one of the most successful and experienced ones in the tourism and accommodation industry in Eastern Europe. Our client is a proud owner and operator of the entire ski area in Pamporovo and two of the most emblematic 5-star hotels in the region – Orlovetz Hotel and Perelik Hotel.
The company organizes competitions under the patronage of the International Ski Federation (FIS) such as the Masters Cup, the European Alpine Ski Cup – Men 2012, European Ski Cup 2 x Giant Slalom – Women 2013, Freestyle Open (snowboard and ski freestyle competition) and many other national and international championships.
To satisfy the rapidly growing national and international tourist interest regarding the wide variety of services and events that Pamporovo PLC offers to its customers all year long. Increase the online store sales.
“We are very pleased with the service. We are using it for more than two years now and we see an increase in calls of 30% compared to previous years. The Live Chat Alternative accounts for 50% of all calls and 10% of all received e-mail messages. We are very happy and find the service to be very effective for both the business and the customers.”
With the Live Chat Alternative, your customers can call you for free from anywhere in the world. You will receive that call at any landline, mobile phone, or SIP phone that you designate. Messages are seamlessly built into the software platform.