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The available monthly minutes per plan. At the start of each month the minutes count in your account resets corresponding to the pricing plan you've chosen. Contact us if you need any additional information regarding plan upgrades.
Customers can call you on your existing company telephone numbers free of charge from anywhere in the world..
Calls from any country in the world are free for the customers. We do not apply additional charges to your pricing plan based on call locations.
We support all US and EU telephone numbers and telecom operators. We also support all major telecom operators in the rest of the world.
Set the time when your company is able to handle calls. Outside of Working Hours customers can use the Send us a Message button and you will get inquiries on your email. This way you are serving your customers 24/7.
See the exact location of the caller during the time of the call.
Allows customers to send inquiries which are received on your email (you can choose which one).
Receive messages as tickets after working hours on your email.
Allows customers to attach files and documents to the message / ticket form.
Set working hours when your company is available to take calls to ensure no calls are missed.
Messages left when there is no one to take the call will automatically be send to your email box.
A fast overview of the most important indicators.
Gives a clear overview about the received calls.
Gives a clear overview about the received messages.
You can click on messages or calls to see the related customer geographic location.
Create custom reports based on the criteria you chose.
You may switch on to receive an email report containing details about the call including currently viewed page, call recording, call duration, geographic location, etc.
Information about the average amount of time it takes to answer.
Get more calls and inquiries by capturing customer’s attention with a colorful eye-catcher.
An interactive animated icon that turns website visitors into customers.
The data transmission is securely encrypted by the SSL encrypted protocol.
Your data is hosted in the USA or in the EU in compliance with the data protection requirements (GDPR).
Protects your Live Chat Alternative widget from being added to unauthorized domains.
You can block visitors, report abuse or suspicious behavior.
You will benefit from our learning algorithm that combines behavioral information and the power of the network to automatically block dubious users.
Fully compliant with EU GDPR regulations.
Maximum data security has been applied according to the US privacy shield data protection policy.
The Live Chat Alternative widget is translated into 23 languages.
Choose out of 16 different languages to operate with.
Choose between modern and classic themes to make it fit your website design.
Create multiple users and provide access based on the employee position in the company.
You can assign administrative privileges to certain users only.
We provide a number of plugins to integrate into your website with a click.
Allows you to attach the Live Chat Alternative's button functionality to your own design.
Convert your telephone number in your email signature into a clickable link will allow it to call you free of charge from any location of the world.
Allows you to attach the send us a message button functionality to any element on your website.
Email and ticket support, 24/5 phone support
You will be assigned to a dedicated account manager who will be responsible for the success of your company regarding the live chat alternative usage.
Our software engineers will be available if there is a necessity for assistance regarding implementation and integration with your current software environment.
We support Credit and Debit card payments. You can input the required information in your account's Administrative Panel.
If you prefer you can use your PayPal account to pay.
As an alternative method of paying with your credit or debit card, you can pay an annual invoice via bank transfer.
Easily track your call history and see who called you, when you called you and where they called from.
listen to your calls again to capture details you may have missed or forgotten. Also, suitable for training and team-building exercises.
Purchasing traditional LiveChat software will uncover hidden costs like chat agents’ salaries and others. In differentiation to it, Live Chat Alternative utilizes your existing telephone lines to increase your sales volume without making changes in your staff’s daily routine and without the necessity of hiring new people.