How Live Chat Alternative works?

Best Ever Live chat Alternative - Business Communication tool for you and your customers

How it works?

 When customers are searching online they don’t open just your website. They open a few different websites and they start comparing the products and prices. Even if they like what you are offering the level of trust in your business is still low, because you are a new company to them.

   Live Chat Alternative looks like a green button on the website and the first thing it does is to show the customers that you are open for communication. This gives them the confidence that even if something goes wrong they can rely on you.  

   The second thing is that If a customer has a question they can click and ask. The best part for you is that you can answer on your existing phones. There is nothing you need to change in your day-to-day operations. 

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Add Live Chat Alternative to your website, raise your prestige, and support your online visitors.

Encourage them to take action and make a purchase.

It starts with Calls...then it just keeps getting better

Customers love speaking because it’s quick, convenient, and simple. 61% of them prefer phone over live chat and email!

Customers can contact you without interrupting their buying experience because the service is visible on all pages on your website.

We will capture and provide for you the telephone number of customers who are using their mobile phones to initiate the call. Desktop or Laptop users don’t have a number, and that’s why we suggest you always ask for it in the conversation. Don’t worry if you can’t write it down at the moment because you can listen to the call recording afterwards and get it from there.

Set working hours

It is nearly impossible to be online 24/7 to receive calls and you no longer have to be. When you are not available, the Live Chat Alternative becomes a powerful tool for visitor inquiries. 

Set the time you are able to take calls and your visitors will see the Free Call button only during the chosen time. In your off-hours you will receive inquiries on your e-mail through the messaging function.

Never again allow your visitors to think that there is no one there to take care of them.

Receive Messages by email

Receive messages to the designated email address so you can follow up in a timely manner. You can also check your messages in the Admin Panel.

With Messages you can obtain visitor names, email addresses, phone numbers and other valuable information by your choice.

Site visitors can also attach files like contracts, screenshots and other.

Customize it your way

Have full control over the Live Chat Alternative

  • Position
    Decide where the widget should be placed on your website. You can choose between left, right and center. It is also possible to define your own custom positioning.
  • Color
    Make the widget match your design preferences.
  • Greeting message
    Customize the greeting message that displays in the message form. For example, some businesses like to include their online hours in the greeting message.
  • Form Fields
    You can use the default fields like name and email, but you can also add your own custom fields such as order number or other valuable information you need.

Increase your website revenue with monitoring

It is a solution that can improve your website conversion rates and help it run more efficiently. Get instant advantage over all your competitors who never look at their business metrics.

Monitor your team performance and even listen to the call recording to get insights on how they handle each call.

Explore ways to use Live Chat Alternative
for growth and success

Live Chat Alternative the number one customer communication platform in the world
Live Chat Alternative official logo header 24bit

Purchasing traditional LiveChat software will uncover hidden costs like chat agents’ salaries and others. In differentiation to it, Live Chat Alternative utilizes your existing telephone lines to increase your sales volume without making changes in your staff’s daily routine and without the necessity of hiring new people.