Situated on the Black Sea shore, Burgas in one of the largest cities in Bulgaria. Being an administrative center – there are more than 230, 000 people living in the area. The Burgas Port is the largest cargo port in Bulgaria. The city origins date back to the 4th century BC. Burgas is the cultural center of the region and has a rich story over the centuries.
The Burgas region offers wide variety of tourist and cultural centers, beaches and marine parks, diverse accommodations and really attractive night life. The economy in the area is rapidly evolving in the past several years. Since 2008 Burgas is host of “The spirit of Burgas” which gathers world famous musicians every August since then.
The public administration of Burgas strives to provide the citizens and tourists of the municipality area with secure and free of charge calls from anywhere in the world. Moreover, they were looking for the exact GEO location of the callers and call recording feature that can be used when needed.
“I can easily say that the Live Chat Alternative has positioned itself as a tool for modern communication between citizens and public administration.”
“We receive over 100 messages and 15h of talk time per month. Our website visitors rely on the 24h access of the service and the recognizable and easy to use interface. For us the service’s GDPR compliance is a must. The back office team benefits greatly from the accurate GEO location, that shows from where the calls are made and the ability to listen to those calls.”
eng. Atanas Sirekov
Director of Information Services
With the Live Chat Alternative, your customers can call you for free from anywhere in the world. You will receive that call at any landline, mobile phone, or SIP phone that you designate. Messages are seamlessly built into the software platform.